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Step-by-Step: Talking to a Live Person via Phone
Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.
Important Numbers for International Callers
If you’re calling from outside the U.S., here are some useful numbers:
Carnival cruisesUK:
Carnival cruises phone number en español :
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Live Chat:
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Social Media:
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Mobile App:
Use the Carnival cruises app to access customer support through call or chat options.
Email Support:
Email Carnival cruises for non-urgent inquiries, ensuring written documentation of your issue.
Steps to Reach a Live Agent via Phone:
Listen to the automated prompts and select the option that best matches your needs (e.g., "existing reservations," "technical support").
If prompted for an itinerary number and you don't have it, try pressing "0."
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International Contact Information:
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Common Customer Service Inquiries:
cruise Change
cruises and Cancellations: Assistance with adjusting or canceling cruises.
Hotel booking Issues: Resolving problems related to hotel reservations.
Refunds and Compensation: Processing refunds or compensation claims.